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Important Information for Money Transfers to South Korea

Important Information for Money Transfers to South Korea

To ensure compliance with the requirements of beneficiary banks and local regulations in South Korea, please note the following:

1. Contact from the Beneficiary Bank

For transfers to South Korea, the sender or recipient may be contacted by the beneficiary bank to provide additional information or verify transaction details as part of the bank's verification process.

2. Standard Beneficiary Bank Procedure

Requests for additional information are part of the beneficiary bank's standard compliance procedures in South Korea and may apply only to certain transactions. Such requests do not necessarily indicate any issue with your transfer.

3. Follow the Bank's Instructions

If additional information is requested, the sender or recipient should follow the instructions provided by the beneficiary bank as soon as possible. Once the required verification has been completed, the transfer will continue to be processed normally.

4. Contact from DeeMoney

For certain transactions, particularly first-time transfers, a DeeMoney representative may contact the sender via the registered phone number or email address to request additional information in accordance with regulatory requirements. DeeMoney will only contact customers through its official communication channels.

5. Processing Time

If additional verification is required, the processing time may be extended depending on how quickly the requested information is provided and reviewed by the beneficiary bank.

6. Need Assistance?

If you have any questions regarding your transfer, please contact DeeMoney Customer Support through our official channels: